Return Policies
The following return policies are for purchases made on cardsczar.com, and do not apply to any purchases made directly at one of our brick and mortar stores.
Shop with Confidence. cardsczar.com guarantees quality products and service. All cards are considered MT/NM MT unless otherwise noted. Your satisfaction is our first priority. If an item is damaged in transit, or is an incorrect item, please CONTACT US for replacement details within 48 hours of receipt.
We do not accept any liability for the content of the items we sell. Due to the fluctuating value of sports cards, Card Czar has a no return policy. All sales are final.
* You MUST contact us prior to sending a return back. Please contact us by using our contact form or by emailing us at sales@cardsczar.com.
Please note that a 10% re-stocking fee applies for any returned merchandise unless it was damaged in transit, has a manufacturer defect, or is an incorrect item. We can refund shipping costs only if the return is the result of our error. Otherwise, shipping costs will not be refunded as they are the responsibility of the customer, and refunds will be for product costs only.
Refunds will be processed within 1-3 business days after arrival back in our warehouse, and will be processed back to the payment method used for the transaction. In the event it is not possible to refund back to the original payment method used refunds will be processed to your account as store credit. Once processed, you should see the refunded amount post back to your payment method within 3-5 days depending on your specific financial institution. Refunds processed as store credit will be immediately available for use in your account.
After contacting Customer Service for approval please use the address below to return your purchase: (For returns due to damages or errors on our part a pre-paid return label will be provided to you by Customer Service)
Attn: Customer Service
Card Czar, LLC
181 Long Pond Brook Way
Manchester, NH 03109
Please write your reason for return on the packing slip and include this packing slip with the returned item in its original packaging.
